FAQ? ‘To who should i send my questions?’ Send your questions about your quote, price agreements or other questions about costs, (what does spot UV cost) for example, to your thesis specialist. Check your portal to see who this is. Send your questions about (submitting) files, planning, order specifications, etc. to orders@ridderprint.nl mentioning your order number and name. ‘How long takes the total process?’ The process can take 3 to 6 weeks. This depends on specifications of your order and services such as layout and design. There are ways to speed this up, please contact us. ‘What are the cost of printing my book?’ The total cost of printing your book depends on your requirements such as print run, number of pages, additional services etc. If you request a quote via our website, we will contact you within 2 days to discuss your quote. ‘How does a layout works?’ Check our website (layout page) for conditions and options. Check your portal for instructions for each package. Ridderprint portal ‘How can I modify the specifications in my portal?’ The portal is for information only. If you want to change anything, please send an e-mail to orders@ridderprint.nl mentioning your order number and name. ‘Until when can i change my specifications?’ Send us your final amount of books and/or final delivery address at the latest when asked for your approval for production. ‘How to approve production files?’ You will receive an email for a final check on the production files. Please reply to this email with your approval. ‘How do i request an ISBN?’ Indicate this wish when you request a quote for printing your book. You can then fill in the ISBN request form in your portal.
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