Table of Contents Chapter 1 General introduction 7 Part 1 Chapter 2 Past, present, and future: a qualitative study identifying historical trends, drivers, and transformational factors for the future demand of blood supply in the Netherlands 27 Chapter 3 Using a scenario approach to assess for the current and future demand of immunoglobulins 101 Chapter 4 Mapping opportunities and threats for the future demand of red blood cells in the Netherlands using a scenario approach 141 Part 2 Prelude Blood supply milestones in the Netherlands in the first weeks of COVID-19 175 Chapter 5 Something we must be proud of: an interview and document study of team improvisation in the Dutch convalescent plasma project group 183 Chapter 6 Building towards organizational resilience and complexity leadership: a case study of impacts and changes in a Dutch blood establishment during COVID-19 213 Chapter 7 Discussion and conclusion 235 Appendices Summary Samenvatting Acknowledgements PhD profile and publications Curriculum vitae 263 266 270 273 277
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