204 Chapter 5 SUPPLEMENTARY INFORMATION Table S1 Codebook of final themes Main code Subcode Description Quotations Background context Statements or examples regarding the Netherlands’ response to the pandemic, Sanquin’s context, respondents’ descriptions of a crisis, and any other background elements. “There are various phases. First of all, we needed permission. So what we had is we organized everything within a very, very short time and everything was arranged. So a project group was formed from all departments, in fact, within Sanquin Blood Bank. Then this project group met on a daily basis. We had produced, within a very short time, documents for the ethical advisory board and the medical advisory board [so] it had to go into, those advisory boards. And then everything was finished, including eProgesa at the end of March. So the first donation could start on the 30th of March, so that’s in 14 days.” (Respondent 7) “Where they struggled? Well, it’s quite simple. There wasn’t a great length of time, and there was SO many things to do with a group of people. That was one of the struggles, definitely. So much to do, so little time. So little time, so little people. So they gave a lot of pressure on those people who had to do work. And they worked almost day and night.” (Respondent 6) Expertise Statements or examples regarding the specific skills, knowledge, and experience that individuals brought to the CCP team that enhanced and enabled the group to develop more ideas. “I do a lot…I’ve worked in Sanquin for almost 39 years. Because I’ve worked so long within Sanquin, I am the memory of the organization. I have been involved in very many different projects in the past and that knowledge helps me and the rest of the departments to organize new things. Besides that, eProgesa is my [focus area]. Not many people know eProgesa as good as I because of my experiences in the last years. And that’s why lots of projects ask me to join because of this knowledge.” (Respondent 3)
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