138 Chapter 7 Table 2: [continued] Professionals I find it more important that someone asks me, than how they ask me. Some are not able to ask in a friendly way or formulate it clearly. Sometimes you have to see the real question through the swearing and the desperation. And in the meantime I try to keep contacting their network and see where I can provide support. For example, I keep in touch with the assisted living facility where a patient is staying to see how they are doing. Professional accepting difficult behavior based on attributed patient role, and on keeping in touch with the network People show one side of themselves in the consultation room. Sometimes I think it’s the disordered side. By bringing in the network, you may get to see the healthy side again. Professional seeing someone in a particular role within the consultation room and the role she attributes to family in this matter To my regret, we don’t get time to see the network. The main focus of the spiritual counsellor [in our institution] is the service user and supporting professionals, while I also know that, for a service user, his network is the most important. But we spiritual counsellors are not at the gate so to speak. Which is why we don’t see the network very often. Spiritual counsellor on his role as defined by his employer Legend: this table provides additional illustrative quotes for main theme 1 (attributing roles to members of the triad). The quotes are ordered by subtheme (1.1, 1.2) and then by perspective (persons with severe mental illness, family and professionals). A caption in bold directly after the quote provides brief clarifying information on the quote. Interacting with the others in the triad during the process of recovery: how negative expectations may evolve into collaboration Expectations on what might happen and what actors would do The parties within the triad often described expectations at the outset on what might happen and more specifically, on what they themselves and the others would do, connected to the roles they attributed to themselves and the others. Expectations voiced in the interviews could be negatively influenced by stigmatized views on themselves or other parties, and/or experience (Box E). BOX E Person with a severe mental illness who expected to be admitted to a hospital when professional got involved, so, she chose to misinform her daughter, but eventually experienced that her misinforming instead fueled her admission to hospital by professionals, who took over agency. So my daughter was going to test if I was all confused. But I didn’t want her to know that I was confused, so, I lied to her in that psychosis. But she was not going to take it, and instead got even more convinced I… But I just didn’t want her to call again and stuff. I: Why didn’t you want that?
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