94 SUPPLEMENTARY FILES Supplementary file 1 Questions for the phases of data collection among health care professionals Supplementary file 1A In-depth interviews Below you find questions for the in-depth interviews with HCPs during the first phase of the research, which aimed to identify the experiences of HCPs with patients with LHL and which barriers these patients have in their selfmanagement. Opening question: 1. Have you ever heard of the term health literacy? a. Can you shortly tell what it is? b. What are in your opinion the main consequences of low health literacy? Personal experiences with patients with LHL: 2. Do you see patients in daily practice that you consider as low health literate? a. What are your experiences? b. Do you change your approach? c. How do you identify this group of patients? d. What are their main problems during consultations? i. Does LHL influence providing information? ii. Does LHL influence how patients share about their own problems? iii. Does LHL influence decision making processes? iv. Does LHL affect building a relationship of thrust? Barriers of patients with LHL: 3. Self-management (such as treatment adherence or visiting appointments) might be harder for patients with LHL. a. What do you think are common barriers for patients with LHL? b. What are your experiences in supporting the barriers of patients with LHL-patients?
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