Marco Boonstra

110 a. Which are relevant/difficult for you? b. Are there topics for which you believe that you can do things better or that you can learn something? 2. We will now focus on three topics that you mentioned as important in the previous question. For each topic, we have questions. The first topic we would like to discuss is [topic of the patient’s choice]: a. What is it that you would like to do better or learn? b. Why do you consider that important? c. What did health care professionals do to support you in that? d. Do you have ideas what health care professionals can change in their approach? e. What was your main lesson over time and, based on that, what would you suggest other patients to do to do things better or learn? 3. We also heard some stories of patients on information from the hospital / general practice. For example in leaflets, letters or spoken during a consultation. a. How do you perceive information providing? b. Is the information comprehensible / understandable? c. Do you have suggestions to improve? 4. When you have a consultation with the health care professional about your CKD: a. How do you feel about the information they give you? b. What is mainly discussed? c. What do you think of their style / the way they tell you things? d. What is your own role / contribution to the consultation? e. Do you have suggestions to improve? 5. If you have consultations with multiple health care professionals: a. Did you ever encounter differences in what they tell you? b. Do you have ideas on their cooperation? Which? To conclude, we have a few questions about you. Since the last time we met, for the first interview:

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