103 might occur? > What could be the consequences when patients have limited health literacy? > Do you pay attention to these kind of numeracy problems of patients when you explain lab results? > What do you think is needed to improve this situation? > If you work in a team, what could be the role of specific team members? > What does the team need or have to learn? Potential solutions Patients also shared their solutions to improve their understanding of information. They shared that the social network could help, that reminders would help, that they needed take home messages in the end of the consultations and they said that sometimes time in consultations was too short. They also valued visually attractive information, such as animations or drawings. 6. What do you consider as possibilities from these options and why? > What are the barriers to implement these in health care? >What do you need or have to learn to adopt the solutions that patients suggested? 7. How can the patient or you as HCP benefit when information providing is improved? Gathering information from the patient Introduction: Compared to patients with adequate health literacy, patients with limited health literacy experience more communication barriers. They find it difficult to distinguish main from sideproblems, ask less questions and also to express themselves. They also experience feelings of hierarchy. 8. What is your first reaction on this finding? Do your recognize it? > What does this mean for the quality / your strategies during consultations? > Do you have strategies to meet the needs of these patients? If so, which? > How do you think current health care can be improved to meet the needs
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