| 85 4 Experiences with health literacy and accessing support Figure 2 displays information on health literacy and access to support. The majority of people with dementia and informal caregivers expressed confidence to ask for professional help. People with dementia and informal caregivers differed significantly with regard to the level of confidence to ask for professional help (χ(2)=7.15 p=.028) and their capabilities to find information on available support (χ(2)=6.55 p=.038), with descriptive statistics indicating people with dementia were more often dissatisfied than informal caregivers. A descriptive comparison revealed that people with dementia who find support helpful more often had the confidence to ask for professional help (76% vs 22%) compared with people with dementia who didn’t find support helpful. For informal caregivers, overall support satisfaction was associated with the level of confidence to ask for professional help (χ(2)=6.19, p=.045), awareness of available services (χ(2)=27.44, p<.001), awareness of available service to provide support (χ(2)=27.35, p<.001), knowledge on accessing community services (χ(2)=16.95, p<.001), and knowledge on whom to turn to get answers (χ(2)=32.14, p<.001) with descriptive statistics indicating that informal caregivers who said support was helpful were more often health literate and had fewer problems in accessing support.
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