| 58 The transition between diagnostic trajectory and postdiagnostic support Quantitative data revealed healthcare providers held negative (1 and 2 out of 5), neutral (3 out 5) or positive (4 and 5 out 5) perceptions of the transition between the diagnostic process and post-diagnostic. Specifically, 43.8% was negative, 15.6% was neutral and 40.6% was negative. These three groups (positive, neutral, and negative) significantly differed in how they perceived the diagnostic process and post-diagnostic support. The level of satisfaction with the diagnostic process differed significantly between the three groups (H (2) = 32.79, p <0.001), with the positive group being significantly more satisfied with the diagnostic process compared to the negative group. The level of satisfaction with the post-diagnostic support differed significantly between groups (H (2) = 47.08p <0.001), with the positive group being significantly more satisfied with the diagnostic process compared to the negative group and neutral group. In addition, the three groups significantly differed in the level of satisfaction with the offer of post-diagnostic support (H (2) = 36.92, p <0.001), with the positive group being significantly more satisfied with the diagnostic process compared to the neutral and negative group. The same pattern was true for their level of being informed on information services for people with dementia (H (2) = 17.90, p <0.001) and how to refer to services ( H (2) = 16.34, p <0.001). Table 3 reports additional information on Kruskall-Wallis results testing whether the scores on experience and satisfaction with the diagnostic process, satisfaction with postdiagnostic support, workplace characteristics and knowledge of dementia services were different for those who were positive, neutral and negative with the transition between the diagnostic process and post-diagnostic support. The following four themes arose from the qualitative data; 1) determining a diagnosis is not easy, 2) the importance of interdisciplinary collaboration, 3) barriers to (accessing) support and 4) information and communication as a tool to help patients move forward. Within each theme, relevant quantitative results are integrated.
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