65 Designing with and for people with limited health literacy 3 Appendix 1) with patients with asthma and with LHL. Personas often consist of a detailed written description (54), which was deemed suboptimal as a research tool for people with LHL as understanding and processing this type of information is often cognitively demanding for people with LHL (37). Therefore, we converted the written persona descriptions into visual storyboards (Figure 2) using the “storyboard that tool” (55). Figure 2. An example storyboard used during the co-constructing stories sessions (translated into English). Two participants with asthma and LHL participated in the co-constructing stories sessions. The sessions took place at the facilities where the participants worked, lasted approximately 1 hour, and were audio recorded. Observations and impressions about reasons for non-adherence and the co-constructed stories were collected in the form of a written report after the sessions. Using the storyboards, we asked nondirective questions such as: “How does this character experience the instructions given by the caregiver?” “How do you experience these instructions?” and “can you relate with the character and why or why not?”
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