Carl Westin

A Conformance design A-1 Introduction The manipulation of conformance was based on a general experimental design con- sisting of three phases. 1) The prequel real-time simulation was conducted with the purpose of collecting controllers’ manual conflict solutions of the designed con- flicts. Note that conflict solving was supported by the SSD interface and a safety-net short-term conflict advisory. Controllers did, however, not received specific resolu- tion advisories to the designed conflicts. 2) The next phase, conformance design , consisted of analyzing these solutions per individual controller, and determine their problem-solving styles that best described their preferences for solving conflicts. These were used to script conformal and nonconformal solutions to be proposed by the conflict resolution aid in the subsequent third phase. 3) Finally, in the experi- ment real-time simulation, controllers encountered the same scenarios and conflicts as in the prequel simulation, only this time supported by the conflict resolution aid with scripted conformal and nonconformal resolution advisories. This appendix describes the conformance design phase. To ensure reliability, three researchers accomplished the conformance design phase analyzes in parallel. The conformance design phase followed a process of four steps: 1. Creation of a solution parameters framework; 2. decoding solutions according to this framework; 3. identify problem-solving style; and 4. define conformal and nonconformal resolution advisories.