Carl Westin

5 Automation transparency effects In the empirical study described in Chapter 3, controllers’ rejec- tion of (conformal) advisories may have been driven by a misun- derstanding of the suggested solutions, unable to reconcile them with their own solution. This can be alleviated by addressing the automation’s transparency: its ability to facilitate understanding of what it is doing, why, and what it will do next. This chapter describes a real-time study investigating the effect of automation transparency and solution conformance on controllers’ acceptance of conflict resolution advisories and their task performance. High and low transparency was considered, accomplished by varying the amount and structure of information provided by two interface representations.